The Assessment and Institutional Effectiveness Committee met on Nov. 16. The meeting minutes are as follows.
Dr. Margaret Geehan opened the meeting at 1 p.m. The meeting was held via Zoom.
UPDATES
- Middle States
- SUNY Opinion Satisfaction Survey
Dr. Geehan shared her screen to review the tables containing the data results from the SSSS Survey.
The charts included the results regarding the ancillary college services, such as food, residence halls, financial aid, career planning services, transfer planning services, and the course registration process. Hudson Valley ranked between 1 and 21 out of 50 among other colleges for satisfaction. We ranked 1 only for the validation question 7 for billing and payment processes, 12 for food services, 14 for financial aid services, and 21 for career planning services.
Another chart presented items like satisfaction with student health services, mental health/counseling services, general health, usefulness of information on the college website, wellness programs, and communications of student conduct rules and regulations. It measured the rank of HVCC for these things, compared to other SUNY Colleges. For example, for student health services, Hudson Valley got an average of 3.73 for students’ satisfaction in this area in 2018. In 2019, this went up to 3.81, and in 2021 it went down to 3.58. Mental health and counseling were not measured in 2019 and 2018, but averaged at 3.48 in 2021. Usefulness of information on the college website averaged about 4.06 in 2018, 3.99 in 2019, and 4.02 in 2021.
A similar table regarding technology included questions about how satisfied readers were with the college’s computing network, access to computers and technology, and computing support services. Support services went up from 3.86 to 3.96 between 2018 and 2021.
The remaining tables were reviewed in varying amounts of detail. Table 1 covered general college satisfaction; table 7, the campus climate; table 21, the college’s contribution to growth and learning; table 2, academic related services; table 3, college programs and experiences, and table 4, ancillary college services.
For each table, the group discussed the questions on it and the overall results depicted on the page. They discussed why the results were what they were, whether they felt they “should” be higher, and where we could improve. These results will help us to prepare for Middle States, as well as to make plans to improve each of our departments in the future.
The college ranked well or in the middle for academic advising. This is good, as it is an important factor, but it could be better. As far as ancillary items go, we did better than many other SUNY Schools in general, but could have ranked higher among community colleges.
Table 20 covered challenges due to the pandemic and how people felt about the College’s response to them.
General trends were discussed and the SOS results were gone over in detail throughout the meeting.
The meeting was adjourned at 1:56 p.m.
Subsequent Fall 2021 meetings remained on Nov. 30 and Dec. 21.
Respectfully submitted,
Caitlyn Gerardi
AIE Members
Clem Campan
Colleen Ferris
Patti Gaston
Margaret Geehan
Caitlyn Gerardi
Antoinette Howard
Matt Howe
Alan Joseph
Dennis Kennedy
Pat Klimkewicz
Jim Macklin
Margaret Mann
Karen Paquette
Kathy Petley
Joseph Stenard
Ainsley Thomas
Brian Vlieg
Dennis Wax
Ronalyn Wilson
Published: Tue, 14 Dec 2021 12:55:07 +0000 by c.gerardi