Jennifer Acker, senior clerk for interlibrary loan at the Dwight Marvin Library, is one of several featured speakers at the South Central (NY) Regional Library Council annual meeting at SUNY Cortland on Nov. 10, 2015.
The conference is titled “A.I.M. (Assess, Improve, Market) to be a Resource Sharing Superhero!” Acker will present on the interlibrary loan unit’s assessment activities completed last year. Other speakers include librarians from Cornell University and Ohio Wesleyan University.
Hudson Valley’s assessment project also was featured at this summer’s IDS Project annual meeting and is serving as a model for other academic libraries to collect feedback from users, analyze service, and engage in continuous improvement.
Published: Tue, 10 Nov 2015 13:07:42 +0000 by b.hazard