As President Matonak discussed in his All College Meeting remarks on Feb. 8, Hudson Valley Community College will be undergoing a business process review during 2016.
This review will examine and assess current college business processes, provide detailed specific recommendations on how they can be improved and made more efficient and effective, and how technology can be utilized better to accomplish this goal.
The review will be conducted by the Strata Information Group, a well-respected company with extensive experience and expertise in conducting such reviews in higher education settings, including community colleges. It will be done in two phases.
The first phase will take place during this semester and will focus on the business processes associated with enrollment, starting when a student first expresses an interest in attending Hudson Valley Community College through graduation.
Members of the Strata Information Group team will be on campus during February, March, and April meeting with employees to gain an understanding of our current practices and policies. They will conduct workshops examining the processes related to recruiting/outreach and admissions (February 16-17); the transition from accepted to enrolled student (March 15-16); financial aid and student accounts (April 5-6); and advising, degree audit, and graduation (April 26-27). The workshop participants will be representatives from the units/departments involved in the processes under discussion, so participants will vary depending on the focus of the workshop.
The Strata Information Group will deliver its recommendations related to our enrollment processes by the end of July.
The second phase will entail a review of all non-enrollment related business processes (e.g. human resources, accounts payable/accounts receivable, purchasing/travel, etc.) and take place later in the year. Again a final report will be provided with action oriented recommendations for improving the way we conduct business in these areas.
This is an important undertaking for the college. The last time we conducted a review of our business processes anywhere near as extensive as this will be was when the college moved to the Banner system. This review will enable us to put in place processes that will be more efficient, effective, user friendly, and make better use of the technology we have available. Your participation and assistance is greatly appreciated.
If you have any question, please feel free to contact me (m.green@hvcc.edu or 629-4557).
Published: Fri, 12 Feb 2016 13:06:04 +0000 by m.green