If the COVID-19 pandemic taught us anything about success in the workplace, it’s that certain professional, sometimes called “soft” skills, are essential. In mid-March, many employers had to shift from the office to online. What skills were important for a successful transition?
The college’s career counselors have long promoted the value of soft skills. But in this current crisis-created workscape, a few of those skills have revealed themselves as especially useful.
You are invited to learn more about these, and other soft skills in a CCT information session Thursday, May 28 from 3-3:45 p.m. (See access details below.)
Adaptability and Flexibility
Within hours, the work environment changed for many. Employees had to find work space in their homes (often shared) and modify work habits to meet changing needs. Those who adapted downloaded Zoom (or a similar platform) and continued to get the work done adjusting along the way.
Creativity & Innovation
Businesses had to change their method of service delivery (or product development) with minimal prep time. From curbside pickup to virtual college tours, employers re-imagined and re-designed how to meet client needs.
Critical Thinking
As employers responded to shutdown orders, uncertainty and a completely changed workplace emerged. Employers are relying on staff who are active learners (as opposed to passive recipients of information) to objectively evaluate information to guide decision making.
Communication
Written and spoken conversations are now nearly 100% remote, making effective two-way communication essential. Non-verbal cues are either gone (phone calls) or more difficult to see (virtual meetings). Communication includes active listening, clearly and concisely conveying information and expectations, and interpretation of responses.
Soft skills can be learned, practiced, and constantly refined. Better yet? They transfer from job to job.
Join the session on Thursday using the Zoom account associated with your HVCC email.
https://hvcc.zoom.us/j/91107820826
Meeting ID: 911 0782 0826
Dial by your location
+1 646 558 8656 US (New York)
Published: Wed, 27 May 2020 11:45:19 +0000 by s.weinlein