Employees and students must continue to comply with and operate within the bounds of the college’s FERPA Policy. When communicating remotely, the follow methods can be used to authenticate a student’s identity:
- telephone inquiries – student must provide FERPA password
- Zoom – student must present ID on his/her webcam
- E-mail – student must communicate from his/her Hudson Valley e-mail account
What information should I use to find a student record in Banner?
College personnel should not ask a caller for an ID number to access a student’s record in Banner. Instead, ask for the student’s name and date of birth and search for the record in Banner. When the student record has been found, use the Banner SFAZFRP page to confirm the FERPA password, authorized individuals and choices to disclose or not disclose information.
Why can’t I use the student’s ID number?
By entering the ID number and continuing the conversation, you will have confirmed the ID number to be correct, which would violate FERPA since the identity of the requestor has not been authenticated and confirmed as the student or an individual authorized by the student.
Questions?
Questions regarding FERPA or student privacy should be directed to the Registrar’s Office at registrar@hvcc.edu.
Published: Tue, 24 Mar 2020 12:23:25 +0000 by i.lachance