<\/p>\n
The Center for Professional Excellence is offering the following workshop.<\/p>\n
Skillful Customer Service<\/a> — Tuesday, July 12 from 1 to 2 p.m. via Zoom<\/strong><\/p>\n In this training, participants will be able to state three customer service expectations, list the steps in the customer contact sequence and identify behaviors that may cause hostility, as well as develop strategies for handling difficult customers and identify positive communication techniques to use with customers.<\/p>\n Click here to register<\/a>.<\/p>\n Presenter:\u00a0 Capital EAP<\/strong><\/p>\n Certificate Credit: Leadership Development<\/a> <\/p>\n Published:<\/strong>\u00a0Mon, 27 Jun 2022 12:00:52 +0000 by\u00a0t.farleywyckoff<\/p>\n","protected":false},"excerpt":{"rendered":" The Center for Professional Excellence is offering the following workshop. Skillful Customer Service — Tuesday, July 12 from 1…<\/p>\n","protected":false},"author":2086,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18251","post","type-post","status-publish","format-standard","hentry","category-campus-announcements"],"_links":{"self":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts\/18251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/users\/2086"}],"replies":[{"embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/comments?post=18251"}],"version-history":[{"count":0,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts\/18251\/revisions"}],"wp:attachment":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/media?parent=18251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/categories?post=18251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/tags?post=18251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nCategory: Administration & Management
\nor
\nCertificate Credit: Teaching & Learning<\/a>
\nCategory: Classroom Management<\/p>\n