<\/p>\n
It’s not too late to sign up for the following workshop offered by the Center for Professional Excellence.<\/p>\n
Skillful Customer Service<\/a> — Tuesday, July 12 from 1 to 2 p.m. via Zoom<\/strong><\/p>\n In this training, participants will be able to state three customer service expectations, list the steps in the customer contact sequence and identify behaviors that may cause hostility, as well as develop strategies for handling difficult customers and identify positive communication techniques to use with customers.<\/p>\n Click here to register<\/a>.<\/p>\n Presenter: Capital EAP<\/strong><\/p>\n Certificate Credit: Leadership Development<\/a> <\/p>\n Published:<\/strong>\u00a0Tue, 12 Jul 2022 12:00:49 +0000 by\u00a0t.farleywyckoff<\/p>\n","protected":false},"excerpt":{"rendered":" It’s not too late to sign up for the following workshop offered by the Center for Professional Excellence. Skillful…<\/p>\n","protected":false},"author":2086,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18313","post","type-post","status-publish","format-standard","hentry","category-campus-announcements"],"_links":{"self":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts\/18313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/users\/2086"}],"replies":[{"embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/comments?post=18313"}],"version-history":[{"count":0,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts\/18313\/revisions"}],"wp:attachment":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/media?parent=18313"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/categories?post=18313"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/tags?post=18313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nCategory: Administration & Management
\nor
\nCertificate Credit: Teaching & Learning<\/a>
\nCategory: Classroom Management<\/p>\n