{"id":20804,"date":"2023-10-06T12:15:23","date_gmt":"2023-10-06T16:15:23","guid":{"rendered":"https:\/\/chronicle.hvcc.edu\/wpdev\/respondus-lockdown-browser-problems-and-troubleshooting\/"},"modified":"2023-10-06T12:15:23","modified_gmt":"2023-10-06T16:15:23","slug":"respondus-lockdown-browser-problems-and-troubleshooting","status":"publish","type":"post","link":"https:\/\/chronicle.hvcc.edu\/wpdev\/respondus-lockdown-browser-problems-and-troubleshooting\/","title":{"rendered":"Respondus Lockdown Browser Problems and Troubleshooting"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>We are investigating reports that students encounter problems when launching tests on Chromebooks or using Chrome on PC or Mac. For some users, allowing pop-ups or restarting Lockdown Browser has resolved the issues, while in other instances, we recommended that students try accessing the test from another computer.<\/p>\n<p><strong>Resources:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/hvcc.teamdynamix.com\/TDClient\/1967\/Portal\/KB\/ArticleDet?ID=146757\" target=\"_blank\" rel=\"noopener\">Respondus Lockdown Browser and Monitor for Students<\/a> \u2013 Troubleshooting Tips<\/li>\n<li><a href=\"https:\/\/go.respondus.com\/l\/710093\/2019-10-22\/731rv\" target=\"_blank\" rel=\"noopener\">Sign up to receive email alerts for product updates<\/a><\/li>\n<li><a href=\"https:\/\/status.respondus.com\/\" target=\"_blank\" rel=\"noopener\">Visit the Respondus status page<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Published:<\/strong>\u00a0Fri, 06 Oct 2023 12:15:23 +0000 by\u00a0e.baker<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; We are investigating reports that students encounter problems when launching tests on Chromebooks or using Chrome on PC or&hellip;<\/p>\n","protected":false},"author":2086,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-20804","post","type-post","status-publish","format-standard","hentry","category-campus-announcements"],"_links":{"self":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts\/20804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/users\/2086"}],"replies":[{"embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/comments?post=20804"}],"version-history":[{"count":0,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts\/20804\/revisions"}],"wp:attachment":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/media?parent=20804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/categories?post=20804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/tags?post=20804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}