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IMPORTANT ZOOM CHANGES \u2013 Commencing August 1, 2024\u00a0<\/strong> On campus computers will be automatically updated beginning August 1. Employees can book time with an ITS technician here<\/a>. NOTABLE CHANGES IN ZOOM VERSION 6.0 OR GREATER<\/strong> HVCC ITS SECURITY AND USABILITY CHANGES FOR ZOOM – Effective August 12, 2024<\/strong> Additional Waiting Room Options:<\/p>\n
\nIn accordance with the Zoom Software Quarterly Lifecycle Policy<\/a>, all faculty, staff and students are required to use the Zoom Workplace Desktop Client or Zoom Workplace Mobile App version 6.0 or greater.<\/p>\n
\nMost college-issued laptops and other college issued devices, such as iPads, will also be automatically updated beginning August 12. However, some laptops and other college issued devices may require users to book an appointment with the ITS Helpdesk to be updated. This will be indicated by an error message requiring the user to contact the IT administrator for assistance.<\/p>\n
\nITS Ticket Requests can be submitted here<\/a>.
\nAlternatively, the ITS Helpdesk can be reached at (518) 629-7364<\/p>\n
\nZoom Desktop Client and Zoom Mobile App has been rebranded as Zoom Workplace.<\/p>\n
\nBeginning August 12, 2024, the waiting room option will be on and locked for all meetings to increase meeting security. The following Waiting Room options will now be the default for ALL HVCC Zoom Workplace Meetings (these settings can be seen in your account, vii the Zoom Web Portal under settings—>meetings—->waiting room).
\nWaiting Room — Feature on and locked: When participants join a meeting, place them in a waiting room and require the host to admit them individually. Enabling the waiting room automatically disables the setting for allowing participants to join before host.<\/p>\n\n