{"id":3330,"date":"2012-08-28T11:37:35","date_gmt":"2012-08-28T15:37:35","guid":{"rendered":"https:\/\/chronicle.hvcc.edu\/wpdev\/new-its-it-ticketing-system-reminder\/"},"modified":"2012-08-28T11:37:35","modified_gmt":"2012-08-28T15:37:35","slug":"new-its-it-ticketing-system-reminder","status":"publish","type":"post","link":"https:\/\/chronicle.hvcc.edu\/wpdev\/new-its-it-ticketing-system-reminder\/","title":{"rendered":"New ITS\/IT Ticketing System &#8212; Reminder"},"content":{"rendered":"<p>&nbsp;<\/p>\n<div>\n<p>On Thursday, Aug. 2, ITS and Instruction Technologies (IT) released a new ticketing system for managing requests efficiently and delivering the best possible service to the campus. Please bookmark the following link:<\/p>\n<p><a title=\"https:\/\/its.hvcc.edu\" href=\"https:\/\/its.hvcc.edu\" target=\"_blank\">https:\/\/its.hvcc.edu<\/a><\/p>\n<p>The new system provides users with the ability to submit detailed tickets, receive e-mail notifications and query tickets using built-in reporting tools.<\/p>\n<p>Please contact ITS at ext. 7311 for training information, if needed.<\/p>\n<p>Thank you,<br \/>\nITS<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p><strong>Published:<\/strong>\u00a0Tue, 28 Aug 2012 11:37:35 +0000 by\u00a0w.jojo<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; On Thursday, Aug. 2, ITS and Instruction Technologies (IT) released a new ticketing system for managing requests efficiently and&hellip;<\/p>\n","protected":false},"author":2086,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3330","post","type-post","status-publish","format-standard","hentry","category-campus-announcements"],"_links":{"self":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts\/3330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/users\/2086"}],"replies":[{"embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/comments?post=3330"}],"version-history":[{"count":0,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/posts\/3330\/revisions"}],"wp:attachment":[{"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/media?parent=3330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/categories?post=3330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chronicle.hvcc.edu\/wpdev\/wp-json\/wp\/v2\/tags?post=3330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}